Shipping Policy

Canada-wide Shipping

We are proud to offer free standard shipping anywhere in Canada on all orders over $99. Orbitkey Orders ship free over $60.

Express shipping options are also available depending on your location, costs and delivery times are calculated at checkout. Most orders are shipped out from Vancouver, BC. Estimated delivery waits vary depending on where you are shopping from. Orders to Ontario usually take around 4 - 6 business days while orders to BC and Alberta may take 1 - 3 days once shipped. Our orders usually get shipped out within 1 - 2 days of ordering.

Local customers can also opt to pick up their order in store at either of our 2 locations (please select which one at checkout). Please allow 1 to 2 days for order processing. Once your item is in store ready for pick up, you will be notified via email. Please bring your email invoice as it is required for pick up.

Our special order bags and suitcases are handmade in Italy and then shipped over. Please allow 4-6 weeks for manufacturing and delivery.

International Shipping

We are happy to ship your order internationally! Please note that international  orders do not qualify for free shipping even if the order is over $99. Shipping options with estimated arrival times will be shown at checkout.

Note: Please remember that international orders often incur duties and taxes that must be paid upon arrival to your country. These are out of our control, international duties and taxes are not included in our prices.